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Harringay, Haringey - So Good they Spelt it Twice!

All Apple computer users 

For more than last month the latest update for OS X is available in Apple Store. The update is called High Sierra and is the legal update to the latest software. It looks really good but there is a certain trick which you need to be aware before you decide to do it.

It takes quite long time to install and after that the Apple computer does not want to start.

On the screen you will see some strange writings completely unreadable for average computer users. Your computer does not start even after many trials and your data is in real danger.

In my case, the whole update ran smoothly but my MS Outlook 2016 stopped working completely. 

I know quite many cases when users lost their programs, data became unavailable and the Apple computer changed into useless piece of furniture.

What to do to prevent this disaster?

First of all, you need to run Time Machine backup before you want to run the latest updates.

Secondly, it would be good to have a OS X recovery stick to restart your computer in emergency mode.

Thirdly, you can wait patiently a next few months for next system updates which it looks like not perfectly working well.

If not all these steps are not possible to fulfil you can always contact me to prevent and recover this disaster.   

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I also stated that you should give up the idea of upgrading your latest High Sierra OS X unless you have the data backup. The rest was a little description of potential consequences. 

Maybe I'm not as vexed as you imagine, Michael, but I do get pissed-off when it looks as if some is trying to pull a fast one. In this case the post was implying that you're going to need Marek's help with the upgrade or face disaster.

Joe, I'm one person who Marek helped with a near disaster with the High Sierra upgrade. Basically it trashed the contents of my machine (and yes it filled the screen with white-on-black code). I had to wipe my hard disk and start again. Had it not been for my Time Machine back-up and someone with Marek's skillset I'd have been buggered.

On my own say-so I'm not carrying out the upgrade to High Sierra yet in the hope that the bugs that appear inherent in it will be ironed out. Whilst I've never been remotely religious about Apple, as with your experience every other upgrade I've carried out has gone pretty smoothly. This one however did not.

Is this a sales post? Who knows, probably a bit (Certainly, reaction to your comments seem to be making it so). Whatever the case, it's made with my blessing and with my permission. From my own experience, it carries a very useful warning, the contents of which I wish I'd been aware a week ago.

As to your comments on Marek's prose, Joe, after reading them you'd lose my vote if you were ever to stand for anything. I'd suggest that you think long and hard about the baggage these types of comment carry.

As a 21st Century Londoner I'm very habituated to living with people from all over the world, many of whom don't have English as a first language. (If I wanted to live in an English only world, I wouldn't choose London). I had no problem at all in understanding what Marek wrote in this post. I think I make allowances for a second language user without really giving it a second thought. Your comments on the other hand really jarred and are difficult to make allowances for.

I just felt the warning was confused and greatly overstated, Hugh, and the advice to back up (preferably with Time Machine) applies to any significant software change you're about to make.

Sorry to hear that I'd lose your vote, but I stand by my comments on Marek's prose: Either he was deliberately stating that you WILL have problems with the upgrade, or he should have put out a simpler message (as he did later).

Pause for thought? What were your thoughts, Hugh? What "baggage" are you talking about? Your self-righteousness would lose my vote: I was already very habituated—as a 20th century Londoner—to living with people from all over the world. The vast majority of my relatives are not native English speakers; some of them speak very heavily-accented, broken English (usually all in the present tense) and some speak no English at all. I don't love or respect any of them any the less for it. To "make allowances" sounds patronising. I do my best to understand whatever it is someone is saying to me in general conversation (including native English speakers who speak it badly!)—I've done that every day of my adult life! I'm keenly aware of what an impossibly difficult language English is on many levels. But this was a technical statement, and Marek's prose were simply not up to conveying that information without being misleading and confusing, and it looked as if he was preying on people's lack of confidence with technology.

I just wanted to point that Apple had released their new product very quickly and for last two weeks I had a few phone calls with request how to fix it. Never before this situation happened. Joe, if your laptop took High Sierra without any issue feel lucky.

Perhaps, Marek, this is what you should have posted in the first place, without the dramatic "disaster" language.

I don't feel lucky that I had no issue; I expect macOS upgrades to work. I've been a Mac user since the 1980's and never had major upgrade problems (well, at least not recent enough that I can remember). I don't believe this is some sort of epidemic whereby one is more likely than not to have problems upgrading (perhaps you have data to the contrary?—your initial post gives that impression), so, contrary to feeling lucky for not having a problem, I would rather feel very unlucky if I did have a problem.

Joe H. I think those of us who have been helped by Marek in the past would be happy to trust his judgement and follow his advice. I don't think he needs to " tout for business " : these posts are intended as a community service.

The next time my PC dies, can I call on you to fix it ?

That's reassuring, John, to read that there are several people here who know and trust Marek, but my comments on the message of his post stand, and I hardly see that particular post as being useful. But that's not to say he may have written useful posts in the past, and will continue to do so.

Fix your PC? No! I do tech support as my 9-5, and I'm a hopeless businessman out of those hours. The amount of time I've spent helping friends and acquaintances with their Macs gratis…

If you would say Joe from the beginning that you are computer professional it would be easier to understand your dedication for more technical explanation.

Marek! I wasn't asking for a more technical explanation at all! On the contrary, you tripped yourself up trying to paint a scenario, and predicting disaster, rather than just saying something along the lines of "I've heard people are having High Sierra upgrade problems. I can help avoid the problems in the first place, or fix whatever goes wrong."

I did not hear about people having problems with High Sierra. I have been solving issues with High Sierra upgrade. I offered the help in case of issues. Maybe I used too strong phrases to paint a potential picture of a disaster but I have seen and heard panic after this unfortunate upgrade.

I rest my case. Peace, Marek.

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