Veolia and the food waste bin - Harringay online2024-03-29T05:59:42Zhttps://harringayonline.com/forum/topics/veolia-and-the-food-waste-bin?commentId=844301%3AComment%3A485056&feed=yes&xn_auth=noFunnily enough I was just on…tag:harringayonline.com,2013-05-03:844301:Comment:4860562013-05-03T18:42:01.199ZGina Ohttps://harringayonline.com/profile/GinaO
<p>Funnily enough I was just on the phone to them this week about this issue. I called them last year and lodged a complaint about the food waste bin being repeatedly missed. I think it must have got better but then it's gone back to how it was again so I called and had a lengthy conversation with Veolia person. She said she would escalate the complaint to ensure that something is done about it. Our experience has been that they do come and collect promptly in response to a complaint - I just…</p>
<p>Funnily enough I was just on the phone to them this week about this issue. I called them last year and lodged a complaint about the food waste bin being repeatedly missed. I think it must have got better but then it's gone back to how it was again so I called and had a lengthy conversation with Veolia person. She said she would escalate the complaint to ensure that something is done about it. Our experience has been that they do come and collect promptly in response to a complaint - I just don't want to have to call to ask every time. I had assumed that the reason they don't do it is because hardly anyone on our street (Oakdale Road) seems to put out their food waste. I'd like Haringey to put more effort into education about the importance of recycling etc, and even sanctions if need be for people who don't do it. But it seems that it's not a very high priority if they can't even be bothered to collect it.</p> I'm on Clarence Road; but it…tag:harringayonline.com,2013-05-01:844301:Comment:4851502013-05-01T07:07:06.181ZRuth Valentinehttps://harringayonline.com/profile/RuthValentine
<p>I'm on Clarence Road; but it seems clear it's not just here. I think we all understand that the bin-men may make an occasional mistake; it's the 24-hour guarantee and the daily apology with no action that are infuriating. It's now a whole week for the collection I complained about: I assume it may go today. Not good for food waste, & even worse once the weather gets hotter.</p>
<p>I'm on Clarence Road; but it seems clear it's not just here. I think we all understand that the bin-men may make an occasional mistake; it's the 24-hour guarantee and the daily apology with no action that are infuriating. It's now a whole week for the collection I complained about: I assume it may go today. Not good for food waste, & even worse once the weather gets hotter.</p> I am on the ladder. Hampden R…tag:harringayonline.com,2013-04-30:844301:Comment:4850562013-04-30T19:57:56.713ZAlisonhttps://harringayonline.com/profile/missmama
<p>I am on the ladder. Hampden Road.</p>
<p>I am on the ladder. Hampden Road.</p> As someone else posted, the p…tag:harringayonline.com,2013-04-30:844301:Comment:4850552013-04-30T19:52:32.492ZChristopher Fowlerhttps://harringayonline.com/profile/ChristopherFowler
<p>As someone else posted, the problem is that in order to get the contract, Veolia underbid. The result is the schedules they have the lorries and crews on is impossible, so they cut corners all the time. I've seen how fast the crews are working, and I don't know how they manage it for so many hours every day.</p>
<p>As someone else posted, the problem is that in order to get the contract, Veolia underbid. The result is the schedules they have the lorries and crews on is impossible, so they cut corners all the time. I've seen how fast the crews are working, and I don't know how they manage it for so many hours every day.</p> Karen, it seems to be a probl…tag:harringayonline.com,2013-04-30:844301:Comment:4848362013-04-30T19:34:20.020ZAnettehttps://harringayonline.com/profile/Anette
Karen, it seems to be a problem everywhere. The missed bins, teamed with Veolias lack of response and unwillingness to come back and collect. It's not roas specific, it seems to happen across the board. I'm in Crouch End, and it's happened way too many times, so not just Harringay.
Karen, it seems to be a problem everywhere. The missed bins, teamed with Veolias lack of response and unwillingness to come back and collect. It's not roas specific, it seems to happen across the board. I'm in Crouch End, and it's happened way too many times, so not just Harringay. I've not had a problem; 100%…tag:harringayonline.com,2013-04-30:844301:Comment:4849002013-04-30T19:12:26.039ZNick G-Thttps://harringayonline.com/profile/NicholasGriffinTorrington
<p>I've not had a problem; 100% success rate week after week, fortnight after fortnight with all collections.</p>
<p>I've not had a problem; 100% success rate week after week, fortnight after fortnight with all collections.</p> They often only empty one of…tag:harringayonline.com,2013-04-30:844301:Comment:4848802013-04-30T17:04:43.619ZSalsahttps://harringayonline.com/profile/SallyBrown
<p>They often only empty one of our two recylcing bins. I have also requested a garden waste bag 3 times this year and it has still not arrived...</p>
<p>They often only empty one of our two recylcing bins. I have also requested a garden waste bag 3 times this year and it has still not arrived...</p> I think it's a problem everyw…tag:harringayonline.com,2013-04-30:844301:Comment:4848742013-04-30T16:24:12.954ZAbihttps://harringayonline.com/profile/flump
<p>I think it's a problem everywhere Karen...doesn't seem to be confined to specific roads or even wider areas. The way it tends to be tackled is very 'locally' focused (Veolia will ask your house number etc to ensure they get it on the next collection) but I really think a wider approach needs to be taken.</p>
<p>I think it's a problem everywhere Karen...doesn't seem to be confined to specific roads or even wider areas. The way it tends to be tackled is very 'locally' focused (Veolia will ask your house number etc to ensure they get it on the next collection) but I really think a wider approach needs to be taken.</p> I am so fed up with this! We…tag:harringayonline.com,2013-04-30:844301:Comment:4848672013-04-30T16:10:14.359ZAlisonhttps://harringayonline.com/profile/missmama
<p>I am so fed up with this! We are a family with young kids (i.e. nappys that stink!) and a dog and they always seem to miss our bin. I have been in London a long time and have lived in many different councils and have never had this problem. I only have one bin so the rubbish is now over the top...where do I even put it? They never seem to miss the recycling. Why is that? Can we collectively complain? How? </p>
<p>I am so fed up with this! We are a family with young kids (i.e. nappys that stink!) and a dog and they always seem to miss our bin. I have been in London a long time and have lived in many different councils and have never had this problem. I only have one bin so the rubbish is now over the top...where do I even put it? They never seem to miss the recycling. Why is that? Can we collectively complain? How? </p> Thanks to everyone for highli…tag:harringayonline.com,2013-04-30:844301:Comment:4847382013-04-30T16:08:13.373ZKaren Alexanderhttps://harringayonline.com/profile/KarenAlexander81
<p>Thanks to everyone for highlighting this problem which appears to be ongoing. Can you let me know which roads are affected and approx house numbers (just a range will do so I can get specific action) please. Feel free to DM me or you can email me on karen.alexander.haringeylibdems@gmail.com</p>
<p>The service Veolia is providing in this respect just isn't good enough and I will get on to them and the council to get things sorted out.</p>
<p>Thanks to everyone for highlighting this problem which appears to be ongoing. Can you let me know which roads are affected and approx house numbers (just a range will do so I can get specific action) please. Feel free to DM me or you can email me on karen.alexander.haringeylibdems@gmail.com</p>
<p>The service Veolia is providing in this respect just isn't good enough and I will get on to them and the council to get things sorted out.</p>