Letter from Hornsey MP about Royal Mail service - Harringay online2024-03-29T11:30:34Zhttps://harringayonline.com/forum/topics/letter-from-hornsey-mp-about-royal-mail-service?commentId=844301%3AComment%3A1394082&x=1&feed=yes&xn_auth=noMaybe the post is slow becaus…tag:harringayonline.com,2021-01-21:844301:Comment:13940822021-01-21T16:04:00.358Zmichaela rourkehttps://harringayonline.com/profile/soorourke
<p>Maybe the post is slow because everyone is sending themselves letters...</p>
<p>Maybe the post is slow because everyone is sending themselves letters...</p> Refunds: there's a screed of…tag:harringayonline.com,2021-01-21:844301:Comment:13939222021-01-21T11:29:41.625ZGordon Thttps://harringayonline.com/profile/GordonT
<p>Refunds: there's a screed of information <a href="https://www.royalmail.com/retail-compensation-policy-delay" rel="nofollow noopener" target="_blank"><strong>here</strong></a> about 'Royal Mail's retail compensation policy for delay'.</p>
<p>The nub of it is that if your delayed letters or parcels were delivered by standard 1st or 2nd class post, your compensation is:</p>
<p>.....[DRUMROLL]</p>
<p>6 x 1st class stamps.</p>
<p></p>
<p>Looks lame, doesn't it?</p>
<p>Mind you, that's £5.10 in…</p>
<p>Refunds: there's a screed of information <a rel="nofollow noopener" href="https://www.royalmail.com/retail-compensation-policy-delay" target="_blank"><strong>here</strong></a> about 'Royal Mail's retail compensation policy for delay'.</p>
<p>The nub of it is that if your delayed letters or parcels were delivered by standard 1st or 2nd class post, your compensation is:</p>
<p>.....[DRUMROLL]</p>
<p>6 x 1st class stamps.</p>
<p></p>
<p>Looks lame, doesn't it?</p>
<p>Mind you, that's £5.10 in value after the recent price rise, so that's now fractionally more than the special delivery compensation, when a £5 payment may be made, rising to £10 for 'substantial' delay.</p> I’ve been waiting 10 days for…tag:harringayonline.com,2021-01-21:844301:Comment:13939042021-01-21T10:21:22.423ZJanehttps://harringayonline.com/profile/Jane444
<p>I’ve been waiting 10 days for parcels sent first class in January, Whilst the pandemic has clearly caused disruption I don’t think it’s been handled well at all by Royal Mail. I wonder if you can claim a refund for postage if the service is delayed? I can recommend the DHL service at Homebase which has been very reliable. Veolia on the other hand have been fab, our bins have been collected on time through out the pandemic. </p>
<p>I’ve been waiting 10 days for parcels sent first class in January, Whilst the pandemic has clearly caused disruption I don’t think it’s been handled well at all by Royal Mail. I wonder if you can claim a refund for postage if the service is delayed? I can recommend the DHL service at Homebase which has been very reliable. Veolia on the other hand have been fab, our bins have been collected on time through out the pandemic. </p> Rather like NHS staff. There…tag:harringayonline.com,2021-01-20:844301:Comment:13926012021-01-20T00:56:10.217ZBob Ruggleshttps://harringayonline.com/profile/umarex77
<p>Rather like NHS staff. There is limits to the number of staff. Willing and able work. Not if they can be recruited and be working next day. </p>
<p>Rather like NHS staff. There is limits to the number of staff. Willing and able work. Not if they can be recruited and be working next day. </p> 7 days ago I posted 2 self ad…tag:harringayonline.com,2021-01-19:844301:Comment:13922922021-01-19T19:26:43.320Zmaggiehttps://harringayonline.com/profile/maggie20
<p>7 days ago I posted 2 self addressed envelopes from Crouch End Post office, the first class one arrived the next day however the second class envelope took 7 days to reach Harringay N4.</p>
<p>7 days ago I posted 2 self addressed envelopes from Crouch End Post office, the first class one arrived the next day however the second class envelope took 7 days to reach Harringay N4.</p> Thanks - FYI we received a le…tag:harringayonline.com,2021-01-19:844301:Comment:13921342021-01-19T17:00:51.356Zmichaelwhttps://harringayonline.com/profile/michaelw
<p>Thanks - FYI we received a letter notifying us of an on-line hospital appointment today, the day after the appointment happened. Fortunately we also had an email notification, but I'm sure that not everyone has this - we are in N4.</p>
<p>Thanks - FYI we received a letter notifying us of an on-line hospital appointment today, the day after the appointment happened. Fortunately we also had an email notification, but I'm sure that not everyone has this - we are in N4.</p> My replyThank you. I just fee…tag:harringayonline.com,2021-01-19:844301:Comment:13923572021-01-19T16:32:53.888ZLesley Rammhttps://harringayonline.com/profile/LesleyRamm
<p>My reply<br/>Thank you. I just feel it shouldn't need masses of complaints and your intervention for them to deal with these issues. They must have been aware and clearly don't care.</p>
<p>Time will tell if things improve. I was unaware of an every other day service to start with. Sometimes nearly 2 weeks between deliveries.</p>
<p>My reply<br/>Thank you. I just feel it shouldn't need masses of complaints and your intervention for them to deal with these issues. They must have been aware and clearly don't care.</p>
<p>Time will tell if things improve. I was unaware of an every other day service to start with. Sometimes nearly 2 weeks between deliveries.</p>